Privacy Policy

Who we are

MealTrackPro is operated by Kourtex Labs LLC. We provide software that helps Meals on Wheels and community nutrition programs manage clients, volunteers, routes, and deliveries. This policy explains what personal data we collect, how we use it, and the choices you have.

Data we collect

We collect information you or your organization provide — such as names, contact details (including email addresses and mobile phone numbers), delivery addresses, and program-related information needed to schedule and deliver meals. We also collect basic technical data (such as log and device information) when you use the service.

How we use it

We use personal data to operate the service: to coordinate volunteer routes and deliveries, to send account and delivery notifications, to provide support, and to meet legal and reporting obligations for the programs we serve.

Data sharing

We do not sell personal data. We share data only with service providers who process it on our behalf (for example, our SMS and email delivery providers) and only as needed to operate the service, or where required by law.

Retention

We retain personal data for as long as needed to provide the service and to meet the record-keeping and reporting requirements of the programs we support, after which it is deleted or anonymized.

Your rights

You may request access to, correction of, or deletion of your personal data, subject to applicable law and program requirements. Contact us at support@mealtrackpro.com to make a request.

SMS / Text Messaging

MealTrackPro, operated by Kourtex Labs LLC, sends SMS text messages to enrolled users and volunteers about volunteer routes, deliveries, account and delivery notifications, and program announcements. You consent to these messages when you provide your mobile number and opt in during account setup or application.

Message and data rates may apply. Message frequency varies.

Reply STOP to any message to unsubscribe. Reply HELP for help, or contact support@mealtrackpro.com.

Mobile opt-in data and phone numbers are not shared with or sold to third parties or affiliates for marketing purposes.

Contact

Questions about this policy? Contact us at support@mealtrackpro.com.